This Privacy Policy explains how Free Mold Training (“we,” “us,” “our”) collects, uses, and safeguards your information when you use our website and services, including our
National Training Landing Page (
link),
Florida Mold License Training Page (
link), and
About Us Page (
link).
1. Information We Collect
We collect the following types of information when you interact with our website or enroll in training and exams:
- Personal Information You Provide:
- Name, email address, phone number, mailing/billing address, and payment details when registering for training or exams.
- Information you provide through forms, emails, or customer service inquiries.
- Payment Information:
- Payments are securely processed through Stripe. We do not store your full payment card details. Please review Stripe’s Privacy Policy for details on their practices.
- Technical Information:
- IP address, browser type, operating system, device identifiers, referral source, and pages visited.
- We may use standard cookies and analytics tools for functionality and site performance, but we do not use a cookie banner.
2. How We Use Your Information
We use your information to:
- Process course registrations, payments, and exam scheduling.
- Provide access to our free training resources and paid exam services.
- Communicate with you about course updates, exam details, and support inquiries.
- Improve our training content and website functionality.
- Comply with legal and licensing requirements under the State of Florida Mold Services Division.
3. Sharing and Disclosure of Information
We do not sell or rent your personal data. We may share information only in the following cases:
- Service Providers: With trusted third-party vendors (such as Stripe for payment processing, website hosting, and analytics providers) who help us operate our services.
- Legal Compliance: When required by law, subpoena, or government request.
- Business Transfers: If ownership of our business changes through merger or acquisition.
4. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, use, or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.
5. Data Retention
We retain personal information for as long as necessary to provide services, meet licensing and recordkeeping requirements, and comply with applicable laws.
6. Children’s Privacy
Our training and exams are intended for adults. We do not knowingly collect information from children under 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.
7. Your Rights Under Florida Law
If you are a Florida resident, the Florida Digital Bill of Rights (FDBR) gives you certain rights:
- To access the personal information we hold about you.
- To request correction or deletion of your information.
- To opt out of targeted advertising, profiling, or data sales (we do not sell your information).
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Stripe or licensing bodies). We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may revise this Privacy Policy periodically. The “Effective Date” at the top indicates the last update. If changes are material, we may notify you by posting a notice on our website or contacting you directly.
10. Contact Information
For questions about this Privacy Policy, please contact:
Point of Contact: Linda Rosen
Phone: 954-614-6860
